What to Do When Technology Fails

Does your business rely on technology? Mine does. When technology fails so can your business. Here are three tips to try and sidestep technology issues and if you cannot then how to deal with the outcome.

Redundancy is The Key

I do this in three ways…

Backup

If you have information that your business cannot run without then you must have a backup. Get a specialist to install backup software or a full backup system for your business. Some businesses core value is in the information they develop. Don’t lose your business because you did not have an extra Tara-bite of storage or a backup.

Double-up

If you are performing a service that uses a technology, like a laptop, phone, or car, you have to have an alternative to use if your initial technology breaks down. When I call into a teleconference I have two business lines that I make the call with when my VA cannot be on the call. This way I ensure that if one lines loses connection (and it happens) I will not lose the call.

Two Versions

Have you ever had a power failure and found that you could not do your business? If you know how to get your work done manually then having a power failure does not stop you. When I am giving online training I keep a printed copy of the ideas I want to share and the key point I want to cover. Having a handwritten list of my to-do list ensure I can get through much of what I have to do if my internet is down.

There are obviously some things that you cannot do if there is no electricity or other technology is down, but there are some things that can get complete if you are prepared. Don’t let technological issues stop you from creating an amazing experience for your clients.

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